At Nexusgalleria.com, your privacy is important to us. This privacy policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Data
When you create an account or make a purchase on our website, we may collect the following personal information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party providers)

This information is essential for processing orders and providing effective customer support.

Non-Personal Data
We may also collect technical and analytical data such as:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on our site

This data helps us understand user behaviour and improve our website performance.

2. How We Use Your Information

We process your data for the following legitimate purposes:

• To fulfil and manage your orders

• To communicate order updates, product information, and respond to enquiries

• To improve website functionality and user experience

• To send marketing communications (only if you have given explicit consent)

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – for fulfilling your orders

• Consent – for marketing communications

• Legitimate interests – for analytics and website improvements

• Legal obligations – for record-keeping and compliance

4. Data Security

We take appropriate technical and organisational measures to protect your personal data. Payment information is encrypted and securely handled by trusted third-party gateways using SSL technology.

5. Cookies and Tracking

We use cookies and similar tracking tools to:

• Remember user preferences

• Enhance functionality

• Analyse traffic and user interaction

You can adjust your cookie preferences through your browser settings or via our cookie consent banner.

6. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal data.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access and request a copy of your data

• Right to rectify inaccurate or incomplete data

• Right to erase your data (“right to be forgotten”)

• Right to restrict or object to data processing

• Right to data portability

• Right to withdraw consent for marketing at any time

• Right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect data from minors. If we become aware of any such data, it will be deleted promptly.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates your agreement to the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding your data or this policy, please contact us at:

Email: contact@nexusgalleria.com
Address: Nexus Galleria, 70a Northcote St, Stockton-On-Tees, TS183JB